____________________ Regards...
Andy Barth
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I have been having operating problems for quite a while. I can no longer use MSN 7 software to get to the Internet because my computer does not recognize my log-in information which has been the same for many years. So I removed the program several months ago and have been using a manual connection called MSN Test to get connected. Even after I am logged-on I must proceed very slowly because the mouse pointer turns into an hour-glass quite frequently and I have to wait until it goes away before I can move. Othertimes the screen just freezes or I get an I-beam and cannot move the cursor, and I have to shut down. Shutting down is also a problem since many times the computer will not shut down and Internet pages will not close and I have to turn the power off manually. Restarting takes about 45 minutes until I can actually start surfing again because of all the aforementioned.
Every time I turn the computer on there is an error message, ie. an illegal opertion has occurred and the program will be shut down; or Application component is missing, please reinstall McAfee Privacy Service error code7.1.002;or Program not responding, Windows was not shut down properly. This is just a sketch of the most common problems right now. I am wondering if you can identify what is really going on and possibly correct the situation and restore my system to good working condition. I appreciate your suggestions and recommendations toward a fix. Thank you. Tim Terramin
